* SATISFACTION GUARANTEED! Our liberal return policy allows you to review BTA publications for up to 30 days.full refund if not satisfied.

* ENGAGING INSTRUCTIONAL MATERIALS. BTA training materials are engaging with clearly presented frameworks, glossaries, and exercises. You'll find time tested strategies for studying and for test taking to give you the structure you need for exam success. We highlight core concepts and practice principles, summarize key issues, and help you articulate what may have previously been known only by impression and intuition. With BTA, studying efficiently saves your valuable time and promotes exam success!

* UP TO DATE INFORMATION. BTA materials are updated at least once each year and whenever there are significant changes in exam content outlines, diagnostic manuals, laws, ethical standards, evidence based practices, and other professional developments. Hundreds of new and revised questions have been written for our 2009 edition.

* QUALITY. BTA materials are written by clinical professionals of the highest credentials who are currently engaged at leading educational and clinical practice institutions. With BTA, your exam success is based on a high standard of clinical knowledge and skill, not memorization, "one size fits all" acronmys, or pneumonic memory devices. We are especially pleased to hear from so many of our customers who have found that, using our appraoch, the quality of their clinical practice and effective exam performance go hand in hand.

That's why one of the most common themes in BTA customer feedback is about quality. Here's one of many examples...

I was very excited to pass the exam on my first try! Thank you so much. Your materials were excellent - the practice exams imparted a great deal of information and a few of the questions actually appeared on the actual test. Your materials are extremely well organized and I was able to determine my areas of strengths and weaknesses from this process. I also attended your workshop where you told us that this test is different- we should not memorize. Well, that's just what I had been doing, memorizing. I subse-quently adjusted my study habits and concentrated more on understanding and applying the knowledge I was learning, rather than memorizing. That strategy definitely worked! In addition, each question must be read very carefully and your strategies certainly helped me to grasp this too.

- O.S., San Carlos, CA

* COMPLIMENTARY PHONE CONSULTATION. We are committed to our customers' successs! We provide expert phone consulation to support your exam preparation. Even prior to making a purchase, discuss your questions about exam preparation with a BTA consultant and speak with a consultant from another exam preparation service.then you decide.

* COMPLIMENTARY PHONE CONSULTATION TO YOUR CLINICAL SUPERVISOR. We are pleased to help your supervisor help you to prepare for your license examination. We'll help your supervisor better understand the nature of the license exam you will be taking, as well as how to use the many helpful tables, charts and frameworks in your BTA Home Study Course in support of well structured, effective supervision. (For ideas about how to get the most out of your clinical supervision see... SUPERVISION FOR LICENSE EXAM SUCCESS )

* PRACTICE EXAMS AS YOU LIKE IT. Our Practice Examinations are available in your choice of either printed format (in a book) or Online via the Internet using BTA's SkillMaster® software. The questions are challenging and relevant, using the latest "vignette style questions," and answers to all exam questions are fully explained. (For more information see... SKILLMASTER® PRACTICE EXAMINATIONS )

* ONE STEP AT A TIME. Although most exam candidates benefit from working with a complete Home Study Course, not everyone needs a complete course. If you're not sure, then instead of purchasing the complete package, our "one step at a time" policy allows you to purchase only the Practice Exams first. You may find that you have mastered the content areas tested on license exams. However, if your Practice Exam performance reveals a need for the full course, you can apply the price of your prior purchase to the remainder of the full Home Study Course.

* SATISFIED CUSTOMERS! The exceptional quality of BTA publications is the reason that so many of our customers are referred by other satisfied customers. That kind of marketing reduces the need for expensive advertising overhead and keeps BTA prices competitive.

See what our customers have to say at...LETTERS FROM OUR CUSTOMERS!

To see Customer Survey results see...CUSTOMER SURVEY RESULTS!